Telemedicine Consultations
Quality family healthcare from the comfort of your home. Book a secure video or telephonic consultation with your Swartland Medical doctor.
How Telemedicine Works
Book Your Consult
Use our online booking system or call 022 482 2552 to schedule a telemedicine appointment.
Confirmation Sent
You'll receive a confirmation with your appointment details and a secure video link via SMS or email.
Join the Consult
At your appointment time, click the link on any device. No special app required — works in any modern browser.
After Your Consult
Scripts, referral letters, or sick notes are emailed or WhatsApp'd to you. Medication can be couriered or collected.
Suitable for Telemedicine
- Follow-up consultations for stable chronic conditions
- Script renewals for compliant, established patients
- Mental health and wellness follow-up visits
- Review of investigation results (bloods, ECG, scans)
- Sick notes for minor, acute self-limiting illness
- Post-operative check-ins with your Swartland doctor
- Second opinions and medication queries
- Anxiety, depression, and stress management follow-up
- Travel medicine advice and script
- Contraceptive counselling and pill renewals
NOT Suitable — Seek In-Person / Emergency Care
- Chest pain, shortness of breath, or suspected heart attack
- Head injury or neurological symptoms (stroke, fitting)
- Severe abdominal pain
- Major trauma, deep wounds, or fractures
- Altered consciousness or mental status changes
- Severe allergic reactions (anaphylaxis)
- Paediatric emergencies or very sick infants
- Initial assessment of a new, undiagnosed condition
Technical Requirements
You don't need any special software. Our video consultations run directly in your browser.
Desktop / Laptop
Any modern browser (Chrome, Safari, Firefox, Edge)
Smartphone or Tablet
iOS or Android — Chrome or Safari browser
Internet Connection
Stable 4G or Wi-Fi connection recommended
Book a Telemedicine Consultation
Complete the form below and our reception team will confirm your booking.